Xylitol Reduced Calorie Sweetener

We generally ship orders every Monday through Friday (except holidays) using standard shipping services. Orders are usually delivered within in 7 days once shipped. All orders $50 or more ship for free. For orders under $50, shipping charges will be displayed at checkout. Expedited shipping options can be selected when available. Once your package ships, we will send an email with a link to track it.

CUSTOMER SERVICE

If you have any questions about your order, please contact us at service@wisdomnaturalbrands.com or call us Monday - Friday, 8:30 AM - 5 PM MST at 800-899-9908.

Please review the checkout page before you submit your order for the shipping methods available for your items. We will generally arrange for shipment of the products to you in accordance with the applicable method selected. You will pay all shipping and handling charges specified during the ordering process. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

CREDIT CARD FAILURE

There are many reasons for a failed credit card transaction. Your card information may have been entered wrong, the card may have expired or reached its limit, or a malfunction may have occurred with the credit card processing system. Please double check your information. If you continue to have problems, please contact our Customer Service Monday through Friday, 8:30AM-5:00PM MST at 800-899-9908, or email service@wisdomnaturalbrands.com. Please provide them with any error messages you may have received.

CANCELLING ORDERS

To cancel your order, please contact Customer Service at 800-899-9908, Monday through Friday, or email us at service@wisdomnaturalbrands.com on the day that you placed your order. Due to our desire to promptly ship out customer orders, we cannot guarantee that your order can be cancelled. However, we will try to cancel your order provided that it has not entered the shipping process.

SHIPPING DESTINATIONS

We currently ship only to destinations within the contiguous United States. We do not ship internationally or to Hawaii or Alaska.

TAXES

By law, we must charge sales tax in all states where we have a business presence.

PRODUCT QUERIES

If you would like information about Wisdom Natural Brands and our products, please email us at service@wisdomnaturalbrands.com.